Terms and conditions of sale

Article 1: General provisions

The e-commerce website of KRIZY Beeldhouwwerken (Krist Van de Casteele), Antonius Eik 27 te 8570 Ingooigem - Anzegem (B), BTW BE 0770.173.961 offers its customers the opportunity to purchase the products from its online store online.

These General Terms and Conditions apply to every order placed by a visitor. 

When placing an order via KRIZY Beeldhouwwerken (Krist Van de Casteele) web shop, the customer must explicitly accept these conditions, thereby agreeing to the applicability of these conditions, to the exclusion of all other conditions. Additional conditions of the customer are excluded, unless they have been accepted in advance by KRIZY Beeldhouwwerken in writing and expressly.


Article 2: Price

All prices stated are expressed in EURO, no VAT will be charged “Small business subject to the tax exemption  scheme. VAT not applicable”.

If delivery, or administrative costs are charged, this will be stated separately. The price indication refers only to the articles as described verbatim.

The accompanying photos are decorative and may contain elements that are not included in the price.


Article 3: Offer

Despite the fact that the online catalog and the e-commerce website have been compiled with the greatest possible care, it is still possible that the information offered is incomplete, contains material errors or is not up to date. Apparent mistakes or errors in the offer do not bind KRIZY Beeldhouwwerken. KRIZY Beeldhouwwerken is only bound to an obligation of means as to the accuracy and completeness of the information provided. 

KRIZY Beeldhouwwerken only makes artisanal, handmade objects and are therefore clearly different from each other. The photos used on the website are only examples, because each product is different because of its handmade. KRIZY Beeldhouwwerken is in no way liable in the event of manifest material errors, typesetting or printing errors.

The offer is always valid while supplies last and can be adjusted or withdrawn at any time by KRIZY Beeldhouwwerken, and cannot be held liable for the unavailability of a product.


Article 4: Online purchases

The customer makes his purchase via our website and then enters our shopping cart where he can complete the order.

It is clearly indicated that the product that the customer wishes to purchase is handmade and may differ clearly from the photo. The Customer can choose between the following payment methods:


Article 5: Delivery and implementation of the agreement

KRIZY Beeldhouwwerken will deliver between 4-5 days.

Any visible damage and / or qualitative shortcoming of an article or other shortcoming in the delivery must be immediately reported by the Customer by mail to kristvdc@telenet.be. 

This with the necessary photos that clearly show the damage.

The risk of loss or damage is transferred to the customer as soon as he (or a third party designated by him, who is not the carrier) has physically taken possession of the goods.


Article 6: Right of withdrawal

The provisions of this article only apply to customers who, in their capacity as consumers, purchase articles online.

The withdrawal period expires 14 calendar days after the day "of the conclusion of the contract".

In order to exercise the right of withdrawal, the Customer must inform us by mail to kristvdc@telenet.be.

The Customer must return or hand over the goods to KRIZY Beeldhouwwerken (Krist Van de Casteele, Antonius Eik 27 te 8570 Ingooigem – Anzegem without delay, but in any case, no later than 14 calendar days after the day on which he communicated his decision to withdraw from the contract. 

The customer is on time if he returns the goods before the period of 14 calendar days has expired.

The direct costs of returning the goods are for the account of the customer.

The customer is requested to return the items in their original condition and packaging. If the returned product is in any way diminished in value, we reserve the right to hold the Customer liable and to claim damages for any depreciation of the goods resulting from the use of the goods by the customer goes beyond what is necessary to determine the nature, characteristics and operation of the goods.

All returned items are carefully examined. The starting point is that the consumer may only inspect the article as he should in a shop. Returned may not be used. When an item has been impaired by the use of the customer, this will be charged to the customer. If the customer revokes the agreement, we will refund all payments received from the Customer up to that time, including the standard delivery costs, within a maximum of 14 calendar days after KRIZY Beeldhouwwerken has been informed of the Customer's decision to cancel the agreement. revoke.In sales contracts, We can wait with the refund until he has received all the goods back, or until the Customer has demonstrated that he has returned the goods, whichever comes first.

Any additional costs resulting from the choice of the Customer for a method of delivery other than the cheapest standard delivery offered will not be refunded.


Article 7: Evidence

The customer accepts that electronic communications and backups can serve as evidence.


Article 8: Applicable law - Disputes

Belgian aw applies, with the exception of the provisions of private international law on applicable law. The courts of the consumer's domicile are competent in legal disputes. The Consumer can also turn to the ODR platform (http://ec.europa.eu/consumers/odr/).